Terms of service

Welcome to VntiQue! The terms "we," "us," and "our" refer to VntiQue. VntiQue operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). VntiQue is powered by Shopify, enabling us to deliver the Services to you.

The following terms and conditions, including all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you are not permitted to access or use our Services.

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ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of legal age in the state or province in which you reside and that you have given us permission to allow any minor family members to use the Services on devices you own, purchase, or manage.

To use the Services, including visiting or browsing our stores or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account login credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to anyone else.

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ARTICLE 2 – OUR PRODUCTS

We strive to provide the most accurate descriptions of our products and services in our stores. However, please note that colors and product appearances may differ from how they appear on your screen due to your device type and its settings.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or match the display or description in our store.

All product descriptions may be changed at any time at our sole discretion without prior notice. We reserve the right to discontinue any product at any time and may limit the quantities offered per person, geographic region, or jurisdiction.

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ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. VntiQue reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is accepted only once VntiQue confirms it. We must have received and processed your payment before your order is accepted. Please review your order carefully before submitting it. VntiQue may not be able to honor a cancellation request once your order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided during checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

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ARTICLE 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without prior notice. The price charged for a product or service is the price in effect at the time you place your order, as stated in the confirmation email. Unless otherwise expressly stated, prices exclude taxes, shipping, handling, customs duties, and import fees.

Prices in our stores may differ from prices in physical stores or in third-party-operated shops. We may occasionally offer promotions that affect pricing and are subject to terms separate from these Terms. In the event of conflict, promotion terms prevail.

You agree to provide accurate and up-to-date purchase, payment, and account information. You agree to promptly update your account and other details, such as email address and credit card details, so we can process transactions and contact you if needed.

You represent and warrant that (i) credit card information provided is accurate and complete; (ii) you are authorized to use the credit card; (iii) charges will be approved by the issuer; and (iv) you will pay incurred charges including applicable shipping, handling, and taxes.

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ARTICLE 5 – SHIPPING AND DELIVERY

We are not liable for delays in shipping or delivery. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events outside our control. Once products are handed to the carrier, ownership and risk of loss transfer to you.

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ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by VntiQue, its affiliates, or licensors, and are protected under intellectual property laws.

These Terms allow you to use the Services solely for personal, non-commercial purposes. No reproduction, distribution, modification, derivative works, public display, performance, republishing, downloading, storing, or transmitting is allowed without prior written consent. Unauthorized use may violate laws.

All VntiQue names, logos, product names, service names, design elements, and slogans are trademarks of VntiQue or its licensors. Shopify’s names, logos, and related elements are trademarks of Shopify. All other trademarks belong to their respective owners.

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ARTICLE 7 – OPTIONAL TOOLS

You may have access to third-party tools through the Services. We neither monitor nor control these.

You agree that such tools are provided “as is” without warranties. We are not liable for damage arising from their use. Use of optional tools is at your own risk, and you should review the third party’s terms.

Future new features are also subject to these Terms.

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ARTICLE 8 – THIRD-PARTY LINKS

The Services may include links or materials from third-party websites. We are not responsible for reviewing or guaranteeing their accuracy. Accessing them is at your own risk.

We are not liable for harm arising from use of third-party sites, products, or services. Review their policies carefully before engaging. Complaints or questions about third-party services must be directed to them.

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ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTICE: This section describes Shopify’s relationship with your store and may not be removed or altered.]

VntiQue uses Shopify to provide the Services. All sales and purchases are handled directly with VntiQue. By using the Services, you agree that Shopify is not responsible for any sales-related matters between you and VntiQue. You expressly release Shopify from any claims, damages, or liabilities arising from your purchases or transactions with VntiQue.

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ARTICLE 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you confirm you have read the applicable policies.

Because Shopify hosts the Services, it collects and processes personal information about your access and use to deliver and improve the Services. Information may be shared with Shopify or third parties located outside your country. See our Privacy Policy [LINK] for details.

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ARTICLE 11 – FEEDBACK

If you submit, upload, post, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium, for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to all Feedback and that it does not infringe on third-party rights. We are not obligated to keep Feedback confidential, pay for it, or respond to it.

We may remove content deemed unlawful, offensive, or violating these Terms. You are solely responsible for your Feedback.

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ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct and update information or cancel orders based on incorrect information, without notice.

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ARTICLE 13 – PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited uses include, but are not limited to: unlawful activities, violation of laws, infringement of intellectual property, harassment, false information, spam, impersonation, malware distribution, or disrupting security features.

We may suspend, disable, or terminate your account at any time if you violate these Terms.

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ARTICLE 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You remain liable for amounts due up to the termination date.

The following survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitations of Liability, Indemnity, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy.

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ARTICLE 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee its accuracy or reliability. Use is at your own risk.

Unless expressly stated by VntiQue, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant uninterrupted, timely, or error-free use. Some jurisdictions limit disclaimers; in such cases, this may not apply to you.

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ARTICLE 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, VntiQue, Shopify, and affiliates shall not be liable for any damages, including direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, data, or replacement costs, arising from use of the Services or products, even if advised of such possibilities.

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ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless VntiQue, Shopify, affiliates, officers, employees, contractors, licensors, and service providers from any claims or damages arising from your violation of these Terms, law, or third-party rights.

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ARTICLE 18 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions remain valid.

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ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver.

These Terms and policies posted by us constitute the entire agreement between you and us, replacing prior agreements.

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ARTICLE 20 – ASSIGNMENT

You may not assign these Terms without prior written consent. We may assign them without notice.

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ARTICLE 21 – GOVERNING LAW

These Terms are governed by the courts of the jurisdiction where VntiQue is headquartered. You consent to the jurisdiction of those courts.

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ARTICLE 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

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ARTICLE 23 – CHANGES TO TERMS

You can review the most current version of the Terms at any time. We reserve the right to update or replace any part at our discretion. Changes will be posted on our website, and continued use means acceptance of changes.

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ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms should be sent to us at info@vntique.nl.

Our contact details:

VntiQue

info@vntique.nl

Transistorstraat 48 H80, 1322CG, Almere, Netherlands

+31630162361

83460292

NL003823224B61